Normandie Entrepôts Logistique

Normandie Entrepôts Logistique

BEXT at the heart of the digitization of NEL's supply chain

aerial photo NEL 2020 warehouse


Normandie Entrepôts Logistique (NEL) specializes in import and export services for major national and international groups in the Normandy region.

NEL Transport 2020


With full AEO accreditation for customs simplification, security and safety, NEL has just equipped itself with INFFLUX's BEXT WS solution to optimize the management, traceability and control of its logistics flows, while streamlining its customs information chain.

Normandie Entrepôts Logistique

The BEXT solution at the heart of supply chain digitalization for Normandie Entrepôts Logistique, an AEO Full certified service provider


Founded in 1870 under the name "Compagnie des Docks et Entrepôts du Havre", the family-owned SME Normandie Entrepôts Logistique - NEL, a specialist in import-export flows, is renowned for its experience, human expertise and numerous approvals (FDA, Organic Certification, Consigne Vétérinaire...). With its 10,000 m2 logistics platform (90,000 m3 of storage space) in Le Havre, NEL, which holds the 6PL - Performances Logistiques Durables - label, offers its customers tailor-made logistics services for export stuffing and import unstuffing of containers, warehousing, order preparation, labeling and bringing goods into compliance with customs requirements.

In order to gain in efficiency and traceability of flows, a guarantee of control of regulatory risk in its "just-in-time" business, NEL has chosen to digitalize its Supply Chain, deploying Infflux's BEXT WS solution in November 2019, coupled with the customs authorities' counter, the AP+ software solution interfaced by Soget.

Gwendal Meledo, Managing Director of NEL, tells us: "In addition to meeting the requirements of our AEO certification, the BEXT solution meets our desire to accelerate the processing of our physical-information flows, make our operational reception-shipment processes more reliable, and guarantee inventory views and material accounting, which can be made available to our customers and the customs authorities on simple request and at any time."

NEL warehouses have numerous accreditations (AEO F, Bio, FDA, etc.).
NEL warehouses have numerous accreditations (AEO F, Bio, FDA, etc.).

Over and above the technological solution, we were won over by the quality of Infflux's contacts, who really understood the specifics of our project.


In order to meet the dual challenge of piloting information flows and optimizing operational processes, NEL decided to modernize its technological infrastructure, from the selection of a WMS solution to the overhaul of its Wifi network and the implementation of cloud-based virtual server backup. The project aims to guarantee "flawless" information integrity and agile logistics processes, in keeping with NEL's "made-to-measure" services. After an extensive consultation of market offerings, NEL chose Infflux's BEXT solution in autumn 2018, which stood out for its flexibility, speed of implementation, integration capabilities, customization options and SQL database facilitating queries and analyses.

Gwendal Meledo adds: "Over and above the technological solution, we were won over by the quality of Infflux's contacts, who really understood the specifics of our project, from the upstream and downstream traceability of flows to the control logic at every stage, and even the implementation of locks." In order to exploit the full potential of the BEXT solution, NEL underwent a technological makeover, overhauling its IT architecture and backup approach, boosting its wifi coverage with Cisco Meraki equipment, and its automatic identification solutions with Zebra guns and printers. In addition to the latest-generation pistols, NEL has equipped its forklift drivers with smartphones to take and email photos during unloading and unpacking, and to summon drivers via a SaaS application for managing driver queues.

This equipment reflects NEL's commitment to putting the best of technology at the service of rapid flow processing. According to Gwendal Meledo, "Given the disruptive innovation that this project represented for a family-run SME with a strong human capital base, we wanted to accompany our thirty or so employees in the change, by involving them upstream and at every stage, so that they would become active and responsible players."

Reliable inventory management thanks to powerful IT solutions
Reliable inventory management thanks to powerful IT solutions
6PL-certified warehouses
6PL-certified warehouses
m2 of storage space in Le Havre
Label for all NEL warehouses


BEXT's agility guarantees immediate benefits The highly flexible BEXT solution ensures reliable, agile management of all incoming and outgoing flows to and from the NEL bonded warehouse. It guarantees an unrivalled stock image and fluidity of the customs information chain, by delivering real-time information to the customs counter, the AP+ software solution interfaced by Soget.

In addition to upstream and downstream traceability, the BEXT solution optimizes all NEL's logistics processes linked to its export business - arrival of goods by truck, centralization and grouping into containers and outbound - and import - arrival of containers, unloading, location management, pallet preparation and departure by truck. What's more, the BEXT solution monitors pallet processes and routing at every stage, with particular emphasis on loads and batch integrity, and reports any malfunctions so that corrective action can be taken.

It protects NEL from the risk of being "left behind" with locks, and disseminates best practices according to the regulations in force for the goods - organic, vet... In line with current customs regulations, it provides in-depth inventory views, which can be made available to customers and customs authorities on request at any time.

  • Reliable, agile management of all inbound and outbound flows from the bonded warehouse
  • Centralization and consolidation into containers
  • Control at every stage of the process
Gwendal Meledo - NEL 2020

When a project has meaning and a clear objective, employees and partners come together

Gwendal Meledo
Managing Director of NEL


In the coming months, NEL intends to take instantaneous information availability a step further, by offering our major customers, who have tight deadlines, the possibility of automatically integrating events from our system.

"In addition to demonstrating our agility in the face of a situation as unprecedented as it was sudden, this project, a real human adventure, truly mobilized our employees, who are extremely proud to have contributed to the national health effort. When a project has meaning and a clear objective, employees and partners unite and the capacity for action is multiplied in the service of the collective."

Need for greater efficiency and traceability
Selection of a WMS solution
Reliable, agile management of all flows
Integration of events from the entire IS
Discover logistics software

Bext Logistics Software

The boom in e-commerce, omnichannel sales, changing purchasing habits and consumer expectations are all having an impact on logistics, and especially on warehousing, which is on the front line. BEXT WS frees you from unforeseen events such as stock-outs, discrepancies and picking errors; the solution optimizes your m2, your resources and digitalizes your processes for impeccable customer service.


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